Returns
If you decide once you receive the item that it is not as described or simply not to your liking we offer a full return and refund policy. Please send an e mail requesting a returns form to returns@patria.co.uk, so that we know that there's a problem and we will email you a form to complete and return with your item.

You have 10 days from receipt of the item to exercise right to return. When returning items please ensure that they are carefully wrapped to ensure that they complete the return journey in tact. Please return using recorded delivery, if the item you returned was faulty we will refund the recorded postage cost to you.

Refunds
Refunds will only be provided to the original purchaser. If you purchased the item as a gift and the recipient decides that they wish to exchange or return it you will be notified.  Replacement items will be sent to you free of charge. Any balance of refunds or exchanges will only be debited/credited against the card the original purchase was made through. This is to protect you against any potential card fraud.